SHIPPING & RETURNS
WORLDWIDE DELIVERY AND FREE SHIPPING ON ALL INTERNATIONAL ORDERS ABOVE NOK 999,- (FREE SHIPPING IN NORWAY ABOVE NOK 500,-)
We offer worldwide delivery and free shipping on all International ordets above NOK 999,- (Free shipping in Norway above NOK 500,-).
DURING THE CHRISTMAS HOLIDAY SEASON DELIVERY TIME MAY TAKE LONGER THAN USUAL!
The standard delivery orders in Norway should be delivered within 2 to 7 days from that the ordrer has been fulfilled. This applies only to business days, which are Monday to Friday excluding Norwegian public holidays. Some packages will be delivered directly to your mailbox and some will be delivered to your nearest post office depending on size, weight and content.
We also offer you to come and pick up you order for free at our showroom in Oslo once a week at Thursdays between 10 am to 5 pm. Please choose "pick up" when you're ordering, and we will give you a notice when your order is ready for pick up. If you want to pick up the order outside opening hours, please contact us and we will try to schedule a time with you. When ordering items from outside of Norway:
Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility.
Please check with your country's customs office to determine what these additional costs will be.
If a product or package arrives damaged, please call us or send us an email. The product will be replaced at no additional charge as soon as possible.
EXCHANGES AND RETURNS
If you are not completely satisfied with your product for any reason, we will offer you a full refund within 14 days of purchase. If you want to exchange your order you have to return your product back to us within 14 days and send us an email.
Please ensure that the item you're returning is repackaged when you send it back to us. The product cannot have been in use.
Return shipping cost 79 -, NOK and will be deducted from the amount to be refunded.
If you wish to return a faulty product, please email us at firstname.lastname@example.org
Your right to return faulty products is valid for two years. The return of faulty goods does not apply to normal use or wear. If the product is covered by warranty we will refund your return shipping costs.